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Our Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do and they care personally about getting the best results for our patients.

Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs.


Frank Favale

Office Manager/Optician

Frank was born, raised and attended Brooklyn College in New York. He has been a licensed optician since 1994. Frank’s favorite thing about his job at Jacksonville Eye Care Center is helping patients look and see their best. When he’s not working, Frank enjoys spending time with his wife and three children, bowling, golfing, great meals, the great outdoors and coaching Little League. He is a die-hard Yankees fan, and he has an extensive knowledge of Seinfeld. In fact, Frank will welcome trivia questions on the subject!



Optical Sales / Optician

Monica was born and raised in Jacksonville, FL. She was an Optometric Technician for two years, learning the medical aspect and is now an Optical Associate, having fun helping you pick out your glasses! Her favorite team is the Jacksonville Jaguars. In her free time she loves to be adventurous with her son, whether it’s going to the beach, the park bike riding, or simply just being outdoors. The part that she loves best about her job is getting to know the patients, and seeing the excitement they have when they get their new glasses on!



Reception / Front Desk

Kim was born and raised in South Bend, Indiana and is a die hard Notre Dame fan. She met and married her husband, Mike, in Charleston, South Carolina while she was in college and Mike was in the Navy. Together they have 3 boys and 7 grandchildren, who Kim enjoys spoiling. Kim enjoys quilting, reading, traveling and spending time with her family.



Optometric Technician

Kemberly was born in South Carolina and moved to Jacksonville around the age of 6. She graduated from the University of Florida in 2015 with a Bachelor of Arts in Sociology. Go Gators!

Kemberly loves working with people because it gives her the opportunity to brighten someone’s day. She’s been described as “likable”, “funny”, and “adorable.” Why wouldn’t you want to meet her? 

When Kemberly is not working, she enjoys cooking, dancing, and exercising. She also enjoys continuing her sign language education so that she is be able to communicate with those that may not have a voice. Plus, at the end of the day, there’s always more to learn. 


Krista Knode

Billing Department

Krista was born in Michigan & raised in Georgia. She has been in the optometry business for 15 years & has experience as an optician, optometric technician & currently, manages our billing department. Krista earned her certification in paraoptometric coding in 2014 and keeps current with continuing education. When she is not working, she enjoys time with her 3 kids, 3 cats & cheering on her Georgia Bulldogs.